Learning that Changes How People Work.

Not training for training's sake. Every program I build starts with a real problem, is designed around how adults actually learn, and is measured against outcomes that matter to the business, not just attendee satisfaction scores.

My Approach

ADDIE & SAM Methodology | Blended Learning Design | Expert Facilitation | Data-Driven Iteration

New Hire Onboarding

At both ThoughtSpot and Sumo Logic, I owned the design and delivery of new hire onboarding for globally distributed, customer-facing workforces. The challenge is always the same: get people productive faster, without sacrificing depth or cultural integration.

Multi-Week Program | Global Workforce | 90%+ Satisfaction | 85%+ Completion | Multiple LMS Platforms

Goals

  • Accelerate new hire productivity and reduce time-to-quota.

  • Integrate cultural values and organizational context alongside role-specific skills.

  • Build scalable programs that could be delivered consistently across geographies and cohorts.

Program Architecture

  • Blended learning paths combining self-paced modules, instructor-led sessions, and buddy-system peer learning.

  • Role-specific tracks with clear milestones and competency checkpoints.

  • Implemented and administered multiple LMS platforms including content architecture, user journey design, and learner analytics.

  • Post-program measurement tied to ramp time, quota attainment, and 90-day retention.

A conference room with multiple people standing and sitting around tables, whiteboards with notes on the walls, and a ceiling-mounted projector.

Significant Outcomes

  • 90%+ attendee satisfaction ratings across dozens of cohorts.

  • 85%+ program completion rates across a globally distributed workforce.

  • Measurable reduction in time-to-productivity for new hires.

ThoughtSpot Partner Sales Bootcamp — Singapore, 2019

Delivering the impossible timeline.

2 Days (compressed from 5) | APAC Partner Network | Solo Facilitation | C-Suite Alignment

A standard ThoughtSpot partner enablement bootcamp runs five days. Our Singapore partners could give us two. There were no subject matter experts available on-site. And three senior executives (the Global Channel Sales Director, the Chief Revenue Officer, and the APAC Regional Sales Director) each had different definitions of what success looked like.

This is a story about executive alignment, solo facilitation, and what it means to own the room when the stakes are high.

Program Ownership

Before the Program

  • Facilitated alignment across three senior executives on goals, priorities, and a compressed agenda, resolving competing expectations before they became problems on the ground.

  • Compressed 5 days of content into 2 without sacrificing the outcomes that mattered most.

  • Coordinated all materials, logistics, and company swag to a training site across the Pacific. Everything was

    ready before I landed.

In the room

  • Delivered 95% of all training content solo — material that subject matter experts typically co-facilitate during standard employee bootcamps.

  • Kept a technically sophisticated partner audience engaged across two intensive days, adapting in real time to questions and gaps in prior knowledge.

After the program

  • Partners left equipped to independently position and sell ThoughtSpot solutions.

  • Zero content gaps despite a 60% compressed timeline.

Group of diverse people posing for a photo indoors, some wearing matching black shirts with a white logo, smiling and displaying various gestures of happiness.

Building Graceful Resiliency Workshop

2023 TheCLUB Silicon Valley Annual Retreat

A 90-minute leadership workshop designed from scratch for a multi-industry audience of senior professionals, focused on self-awareness and emotional regulation as leadership skills. Included a custom-designed journal to extend learning beyond the session; a deliberate design choice to improve retention and real-world application.

The session was so well-received that TheCLUB invited me back the following year to deliver a new workshop on a different topic.

That's the metric that matters: would they have you back?

A woman in a pink top speaking to a group of women seated around a U-shaped conference table in a meeting room.
A woman in a pink top standing and speaking to a group of women seated around conference tables in a meeting room.
Person holding a journal with a beige cover decorated with green and yellow leaves, labeled 'Cultivate Empathy Journal'.
Screenshot of a social media post discussing her journaling process and emotional awareness.
Group of women engaging in conversation at a professional networking event in a conference room.
Two women smiling and sitting at a table near a window with an outdoor view of a beach and parking area.
A woman in a blue jacket smiling and pointing at the sidewalk that reads 'the edge' near a beach with palm trees, buildings, and a pier in the background.
Open book with text about interest in relationships and a green leaf illustration, held by a person with dark skin, on a gray surface with a decorative bowl in the background.
Screenshot of a social media post thanking participants for a retreat, mentioning Candice Heidebrecht, for guidance, with celebratory reaction icons.

What I Bring to Every Program

The best L&D programs start with honest diagnosis, are designed around how people actually change behavior, and are measured in ways that connect to what the business actually cares about.

I have delivered these programs at 1,000-person global summits and 10-person retreat tables. The rigor is the same. The adaptability is the point.

Let's Chat About Your Organization